PRIVACY POLICY

PRIVACY POLICY

In compliance with Regulation (EU) 2016/679 of April 27, General Data Protection Regulation (GDPR), and Organic Law 3/2018 of December 5, on Personal Data Protection and Digital Rights Guarantee (LOPDGDD), we inform you about how we collect, use, and protect your personal data.

1. Data Controller

  • Owner: THE GRAMOUNCE SL
  • NIF/CIF: B19398445
  • Registered Address: Calle Blasón 5, 28025 Madrid
  • Email: kitchen@thegramounce.com
  • Registration Details: Registered in the Mercantile Registry of Madrid, Volume 46571, Folio 61, Entry 1, and Sheet M-817633.

2. Purpose of Data Processing

We collect your personal data for the following purposes:

  • To manage the purchase and delivery of products acquired through our online store.
  • To send commercial communications related to our products or services (only with your consent).
  • To respond to inquiries and requests made through our contact forms.

3. Legal Basis for Data Processing

The processing of your data is based on:

  • The execution of a contract (purchase of products).
  • Your explicit consent (for commercial communications).
  • Compliance with legal obligations (billing and taxation).

4. Data Retention

Personal data will be retained for as long as the commercial relationship exists and for the periods required by tax and accounting regulations.

5. User Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Request the deletion of your data when it is no longer needed.
  • Limit the processing of your data.
  • Request the portability of your data to another data controller.
  • Withdraw your consent at any time for specific purposes.

You can exercise these rights by sending an email to kitchen@thegramounce.com

6. Data Transfer to Third Parties

Your data will not be transferred to third parties except in cases of legal obligation or for the management of services related to the contract (e.g., shipping companies).

7. Data Security

We have implemented technical and organisational measures to ensure the security of your personal data and to prevent unauthorised access, loss, or disclosure.

8. Contact

If you have any questions about our Privacy Policy or wish to exercise your rights, you can contact us at kitchen@thegramounce.com